Programs and Workshops for Clinicians
The world of health care is facing unprecedented change. Change that requires adaptive solutions and innovative approaches to successfully navigate the rapidly shifting landscape. Grounded by nearly two decades of experience in health care environments, Performance Transformation has developed a series of customizable programs designed to empower clinicians with the highly conscious and communicative tools necessary to execute continuously adaptive change while maintaining optimal levels of patient care.
The Emotionally Resilient Nurse
The nursing profession exemplifies positive intention, a spirit of service, and compassionate, often selfless, behavior. The daily interaction of nurses with their patients has a distinctive impact on positive patient outcomes, patient satisfaction, and the cost-efficient delivery of care. Our workshops instill the emotional fitness, stress management, and communications skills that help nurses authentically engage with patients and fellow team members, ensuring the highest levels of care while protecting the health and emotional well-being of nurses as well. Our programs are tailored to minimize the negative stress consequences of nursing, reduce the risk of nurse burnout, and contribute to the performance, longevity, and job retention of nurses. To learn more, please visit our home site, Performance Transformation, LLC™.
Navigating Adaptive Change in Health Care
Saddled with competing demands and daunting challenges, physicians, nurses and administrators are compelled to find ways of quickly and efficiently connecting and communicating with patients and each other. By understanding a patient’s emotions, and by being more empathetic, a physician’s ability to understand the values, worries, and fears of patients increases. In doing so, they are more apt to quickly connect and engage their patients, appreciate their patients’ perspectives, understand the impact of their actions, and respond effectively to patients’ needs while interacting and communicating appropriately.
Physicians must continuously sense and understand how patients feel, to ascertain their motives and concerns, and demonstrate empathy in their care. Simultaneously, they must understand and manage their own emotions, not just for high quality care, but for their own self-care as well.
The development of emotional fitness skills in physicians serves not only patients, but fellow clinicians as well. Cultivating a higher degree of Self Awareness leads to Social Awareness, which opens the door for Self Management and Relationship Management to emerge, which are the tenets of Self Mastery. Creating and maintaining healthy boundaries also enables the authentic, sustainable expression of empathy, regardless of the emotional landscape. Doing so supports sustainable, positive communication throughout the clinical team.
Your welcome to download a PDF on our approach: Emotionally Resilient Nurse Seminar.
Professional and Peer-Reviewed Literature Referenced in the Creation of our Clinical Programs ~
✓ Godkin, J. & Godkin, L., (2004). Caring Behaviors Among Nurses: Fostering a Conversation of Gestures. Health Care Management Review, 29(3), 258-267.
✓ Kerfoot, K., (1996). The Emotional Side of Leadership: The Nurse Manager’s Challenge. Nursing Economics, 14(1), 59-62.
✓ Vitello-Ciccui, J.M., (2003). Innovative Leadership Through Emotional Intelligence. Nursing Management, 24(10), 28-34.
✓ McQueen, A.C.H., (2004). Emotional Intelligence in Nursing Work. Journal of Advanced Nursing, 47(1), 101-108.
✓ Quoidbach & Hansenne, (2009). The impact of trait emotional intelligence on nursing team performance and cohesiveness. Journal of Professional Nursing, Volume 25, Issue 1, pp 23 – 29.
✓ Montes-Berges & Augusto, (2007). Exploring the Relationship Between Perceived Emotional Intelligence, Coping, Social Support and Mental Health in Nursing Students. Journal of Psychiatric and Mental Health Nursing. 14 (2);163-171.
✓ Linda Gerits, Jan J. L. Derksen, & Antoine B. Verbruggen, (2004). Emotional Intelligence and Adaptive Success of Nurses Caring for People with Mental Retardation and Severe Behavior Problems. Mental Retardation: 42, (2); 106-121.
✓ Codier, Estelle PhD, RN; Kamikawa, Cindy MSN, RN, NE-BC; Kooker, Barbara M. DrPH,
✓ APRN, NEA-BC; Shoultz, Jan DrPH, MPH, (2009). Emotional Intelligence, Performance, and Retention in Clinical Staff Nurses. Nursing Administration Quarterly: October/December, Volume 33, Issue 4, 310-316.
✓ Vitello-Ciccui, Joan M., (2002). Exploring Emotional Intelligence: Implications for Nursing Leaders. Journal of Nursing Administration. 32(4): 203-210.
✓ Dawn Freshwater & Theodore Stickley, (2004). The Heart of the Art: Emotional Intelligence in Nurse Education. Nursing Inquiry. 11(2); 91-98.
✓ “Hospital Nurse Staffing and Quality of Care”, Research in Action, Issue 14, March, 2004.
✓ Agency for Healthcare Research and Quality, Department of Health and Human Services.
✓ P. Salovey and J.D. Mayer, “Emotional Intelligence,” Imagination, Cognition, andvPersonality, 9, 3 (1990).
✓ D. Goleman, “Working With Emotional Intelligence”, Bantam Books, New York, NY. 1998.
✓ Robert Cooper, “The Other 90%”, Three Rivers Press, New York, NY, 2001.
✓ Susan Scott, “Fierce Leadership – A Bold Alternative To The Worst “Best” Practices of Business Today.”, Broadway Books, New York, NY, (2009).
✓ Linda Kohanov, “Riding Between The Worlds”, New World Library, Novato, CA., (2003).
For more information please drop us an email or call us at (941) 485-7428.
© 2012, Performance Transformation, LLC.