Tag Archives: Dr. Ravi Rao

Experts Discuss the Importance of Emotional Intelligence in Business and Education on The Gail Shane Show

I recently had the privilege of co-hosting The Gail Shane Show on WSRQ – Sarasota with, of course, Gail Shane.  The subject of the program explored the critical role Emotional Intelligence competencies (Self-Awareness, Self-Regulation, Social Awareness, Relationship Management skills and Empathy) have on creating and sustaining competitive advantage in business, education, and in our own personal lives.  We were fortunate to have on our panel neurosurgeon Dr. Ravi Rao, the author of “Emotional Business: Inspiring Human Connectedness To Grow Earnings And The Economy, Becky Canesse, CEO of Just For Girls, and Dr. Jennifer Rosenboom, the Principal of the Just For Girls Academy.

I’ve edited the podcast replay into three segments, which you can listen to by clicking the audio players below:

Segment One ~ Dr. Ravi Rao and Terry Murray discuss the neurology of human emotions, leveraging neuroscience to develop engaging and inspirational leaders, and how organizational  mastery of our emotional landscape contributes to competitive advantage, engagement, productivity and business performance (13 minutes).

Segment Two ~ Becky Cannesse and Dr. Jennifer Rosenboom discuss how they’re educating the whole child by cultivating empathy, compassion, resiliency, and Emotional Intelligence skills in young girls and how Equine Facilitated Experiential Learning, conducted by Performance Transformation, LLC™, has contributed to the girls’ development (8 minutes).

Segment Three ~ Ravi, Terry, Gail, Becky and Jennifer discuss methods for teaching emotional awareness skills, how Equine Facilitated Experiential Learning accelerates and supports the emergence of Emotional Intelligence competencies, and strategies for cultivating a positive, emotional landscape in organizations, businesses, and families (13 minutes).

Thanks again to Gail Shane, WSRQ – Sarasota, Sarasota Manatee Association for Riding Therapy (SMART), our collaborator and host for Equine programs, and Neal Communities, the sponsor, for having us on the air!

© 2013, Terry Murray, The Gail Shane Show.

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Filed under Experiential Learning, Health Care, Leadership Development, Organizational Culture, Sales Training, Strategic Planning, Talent Management, Team Building

Are You Leading for Emotional Competitive Advantage?

In his new book, Emotional Business – Inspiring Human Connectedness to Grow Earnings and the Economy, Dr. Ravi Rao provides a concise, reflective and highly pragmatic approach to understanding the role human emotions play in commerce and how, as business leaders in the 21st century, embracing and engaging in emotional competitive advantage is a strategic imperative.

f_3dI recently enjoyed the opportunity to appear on Patricia Raskin’s Positive Business radio program with a distinguished gentleman by the name of Dr. Ravi Rao.  I came away from the interview sincerely impressed with Dr. Rao’s insights.  Having just read his book, my impression has escalated to distinct admiration.  Dr. Rao knows of what he speaks.  His educational background includes an M.ED. in early childhood development, a Ph.D. from Johns Hopkins University, an M.D. from the University of Virginia Medical School and he received his neurosurgeon training at Harvard Med.  In 2000, he left medicine to join a leading business consulting firm and now runs his own company helping companies and organizations understand the critical nature of human emotions and the role these emotions play in driving or derailing success.

His book is neither a scholarly treatise filled with regression analysis nor is it an anecdotal collection of success stories.  It is very much a pragmatic, exceptionally useful and grounded guide to the human emotional landscape, offering clear guidelines as to how the lessons from social neuroscience can deliver emotional competitive advantage for businesses operating in today’s Ideas Economy.

Emotional Business is a highly accessible read, breaking down the applications of Dr. Rao’s insights from real world experiences into distinct, operational applications.  He describes the seven emotional needs of customers and how organizations must strategize and choose which customers they wish to resonate with and how the tradeoffs of these decision may effect performance.  He goes on to apply social neuroscience to team dynamics and explains how managing the emotional vigor of the team must be primary and ongoing for cohesion and achievement.  Moving into organizational strategy, Dr. Rao discusses how successful organizations apply a mix of nine emotional constructs into every phase of the enterprise’s endeavors.  The book goes on to explore scientifically grounded approaches for conflict management, addressing a disfunctional culture, nimble and empathetic listening, dealing with stress and the critical importance of gatherings to cultivate shared values, vision and passionate engagement.

Dr. Rao’s last chapter resonates with a philosophical message we both share.  Get the emotions right and you’ll get the business right.  Get the business right and we can change the world!   I often say I don’t know how to change culture, but I do know how to change business culture.  This is the key to driving positive change in our society and world, fore the experiences we all encounter in our daily work resonates into our personal lives.  Business has the power to drive positive, social change.

Our firm has delved into the neuroscience literature for more than four years.  In our programs and workshops we leverage the lessons we’ve garnered surrounding  coherence, psychological flow, entrainment, Core Mammalian Emotional Systems as well as lessons learned through research and actual experiences employing Applied Behavioral Economics.  Dr. Rao break’s down much of what we’ve learned and continue to apply into an easy-to-read, concise collection of step-by-step methodologies to enhance emotional engagement, creativity and performance in today’s rapidly shifting economic landscape.

I highly recommend this book!

© 2012, Terry Murray.

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Authors Dr. Ravi Rao and Terry Murray Discuss the Connections Between Neurobiology, Horses and Business Performance on Patricia Raskin’s Positive Business® Show

Last Friday I had the privilege of joining Dr. Ravi Rao, MariAnn Snow and Patricia Raskin on the Positive Business Show.  Dr. Rao, the author of  “Emotional Business – Inspiring Human Connectedness to Grow Earnings and the Economy” Dr. Rao is a graduate of Johns Hopkins University and received his neurosurgery training at Harvard Medical School, brought his brilliant perspective to the conversation.

You’re welcome to listen to the podcast below!

© 2012, Terry Murray.

© 2012, Patricia Raskin.

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Filed under Health Care, Leadership Development, Organizational Culture, Team Building